What Relationships Do You Want to Manage?
Customer Relationship Management
Services (CRM) is evolving into XRM—expanding from managing just customers to managing any relationship that matters: vendors, patients, members, donors, investors, and more. XRM systems are designed to manage a broad spectrum of relationships, but success lies in knowing exactly which groups you want to engage and what outcomes you expect.
At Doftwerks, we set ourselves apart by guiding you through the maze of options. Our business and technology professionals work with you to pinpoint your unique requirements and identify the best XRM solution to achieve your goals. We partner with top-tier providers such as Microsoft Dynamics, iMIS Software, Salesforce, and NetSuite, ensuring you get a system that’s not only robust but also perfectly aligned with your business needs.
From standard deployments to complex configurations—complete with custom development, automation, dashboards, and seamless system integration—we have the experience to implement XRM technology that scales with you. Whether you need to manage customers, vendors, or any other stakeholder group, our tailored solutions are built on a deep understanding of your specific relationship needs.